Handbook Overview
Overview
This pull request covers the first part of the Vibratech Healthist Freedom Handbook, focusing on guidelines and best practices for team members during shows. Key points include:
Dress Code: Team members should wear navy scrubs and comfortable tennis shoes.
Booth Presentation: Ensure the booth is tidy, removing shipping boxes and hiding personal items.
Substance Policy: No alcohol or drugs allowed in the booth.
Customer Communication: Be transparent about shipping times to avoid customer dissatisfaction.
Flight and Expense Guidelines: Flights booked through basic economy with specific luggage allowances. $100 for groceries during shows, with strict receipt submission requirements.
Sales Splits: Guidelines on when and how to split sales among team members to ensure fair compensation.
Assumptions
Team members are familiar with the Vibratech brand and its policies.
All team members will adhere to the dress code and booth presentation guidelines.
Team members understand the importance of transparency in customer communication.
Team members will follow the expense report submission format as outlined.
Sales reps will communicate effectively regarding sales splits to avoid conflicts.
Testing Strategy
Review adherence to dress code and booth presentation during upcoming shows.
Monitor customer feedback regarding shipping transparency.
Verify compliance with expense report submissions and receipt formats.
Observe sales interactions to ensure proper communication and handling of sales splits.
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